Terms & Conditions

Welcome to ArcticNodes. These Terms govern your use of the ArcticNodes infrastructure and services.

Data Terms & Conditions

A. High-Level Compliance Outline

  • Limited Data Collection: We collect only minimum operational data.
  • No Independent Data Sharing: We do not sell or trade personal data.
  • Customer-Initiated Integrations: Data may be shared only via user-authorized third-party integrations.
  • Data Security: Data processing is purpose-limited, retention-limited, and securely encrypted.
  • Minors Data: Services are permitted for users 13+; under 18 requires parental consent and liability.

B. Full Explanation of Data Practices

ArcticNodes maintains a strict closed-loop data policy. Internal data is restricted to service delivery, diagnostics, and fraud management. If customers connect the Service to external applications, they explicitly authorize ArcticNodes to share required data and take full responsibility.

Data is retained only as long as necessary. As a global provider, data may transfer outside India under adequate legal safeguards. ArcticNodes is not liable for data breaches that stem from user-mismanaged credentials or compromised third-party plugins.

Payment Terms & Conditions

1. Service is Non-Refundable Once Provisioned

All sales are final. Once a server or resource is provisioned, the operational cost is incurred and the fee becomes non-refundable.

2. Refunds Only for Failed/Duplicate Payments

Refunds are strictly limited to instances of verified duplicate charges or complete gateway failures as confirmed by Razorpay.

3. Chargeback Liability & Suspension

Initiating a payment chargeback post-consumption triggers immediate suspension, data deletion, and a permanent ban. The user assumes liability for chargeback penalties.

4. Fraudulent Payments & KYC Demand

If flagged as high risk, ArcticNodes reserves the right to freeze the service and demand verified Know Your Customer (KYC) documentation before allocation.

5. Auto-Termination for Unpaid Invoices

Services automatically suspend 24 hours past the due date. Unpaid instances are permanently deleted 72 hours post-expiry with irreversible data loss.

6. Platform Abuse Nullifies All Rights

If a service is suspended due to violations (DDoS, illegal scripts, malware), all rights to a refund are forfeited regardless of remaining term.

7. Prepaid Model

ArcticNodes operates purely on a pre-paid basis. We bear no liability for downtime or deletion caused by failure to renew payments.

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